Frequently Asked Questions
Everything you need to know about our magical home collection.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-7 business days. Please allow 1-2 business days for our team to carefully package your items before they are dispatched.
What is your return policy on home decor?
We offer a 30-day return window for unused items in their original packaging. Please note that custom-made items and final sale products are non-returnable.
Are your candles and fragrances eco-friendly?
Yes, all our candles are hand-poured using sustainable soy wax, lead-free cotton wicks, and phthalate-free fragrance oils to ensure a clean burn for your home.
Do you offer international shipping?
We currently ship to select international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.